Frequently Asked Questions

How long will my carpets take to dry?

It will depend on several factors: The type of fibres used in the carpet as well as its construction, the amount of soiling within the carpet, the length of the pile and the temperature both inside and outside the property.

Typically drying times will fall between 2-9 hours.

Along with our quotations we will be able to give you an approximation of drying times for your  specific carpets.

If quick drying is of a priority using air movers and fans after the cleaning process will greatly speed up drying times.

Will my carpet shrink?

Whether or not your carpets will shrink after being professionally cleaned depends on a few factors, such as the type of carpet fiber and the cleaning method used.

Some carpet fibers, such as wool, are more prone to shrinkage than others. If your carpets are made of wool or a blend containing wool, it is important to make sure that the cleaning process is done carefully and correctly to avoid any potential shrinkage.

In addition, the cleaning method used can also affect whether or not your carpets shrink. Hot water extraction, also known as steam cleaning, is a commonly used method that involves using hot water and a cleaning solution to deep clean carpets. If not done properly, this method can cause some carpets to shrink, especially if the water is too hot or if too much water is used.

However, a reputable and experienced professional carpet cleaner will take precautions to avoid shrinkage, such as using appropriate cleaning solutions and equipment, adjusting the water temperature, and carefully monitoring the moisture levels during and after the cleaning process.

To reduce the risk of shrinkage, it is important to communicate with your carpet cleaner beforehand and let them know if you have any concerns about shrinkage. They can then use appropriate cleaning methods and take the necessary steps to minimize any potential shrinkage.

Overall, if you choose a professional carpet cleaner who is experienced and knowledgeable, and if you communicate any concerns you may have about shrinkage, the risk of your carpets shrinking after being professionally cleaned should be minimal.

I have heard that carpets get dirty quicker once they have been cleaned. Is this true?

This often happens when there is cleaning chemical residue left within the carpet after it has been cleaned.

A DIY carpet cleaning machine is a good example how this often happens. Cleaning chemicals and water mixed into one tank, machine is ran over the carpet to remove the dirt. The downside to this is a residue of the cleaning solution will dry within the carpet fibres, this will attract dirt and thus carpets will look dirty quicker.

A professional carpet cleaner will first apply there cleaning agent, brush that into the fibres then fully flush it out with just water or specific rinse agents, no residue remaining means carpets stay cleaner for longer.

Will I have to clear all the furniture out of the room?

No, don’t worry about that. We would ask that you move small or breakable objects but we’re happy to move larger pieces of furniture as we clean or work around non movable items. Some items of furniture may require plastic tabs under their feet once cleaned which we supply for no additional charge.

How long will it take you to clean my carpets?

The time it takes to clean the carpets in your house can vary depending on several factors, such as the size of your house, the number of rooms that need to be cleaned, the level of soiling, and the cleaning method used.

On average, it usually takes between 30 minutes to 1 hour to clean one room, depending on the size and level of soiling. So, for example, if you have 3 bedrooms, a living room, and a hallway that need to be cleaned, it could take between 3 to 5 hours to complete the job.

However, this is just an estimate, and the actual time it takes to clean your carpets can vary based on the factors mentioned above. Additionally, some cleaning methods may take longer than others.

Along with our quotations we provide you with an estimate of how much time the job will require.

Do you require parking right outside my property?

It’s not essential however where possible it is always preferred. As well as truck mounted carpet cleaning machines we also have portable machines that can be brought right to your front door.

Do I have to vacuum before you arrive?

No, leave the vacuuming to us. It’s an essential part of the cleaning process that is included in the cost of our service.